Getting feedback and making use of it is essential to a successful design project. However, the communication process with clients and with team members can become quite cumbersome to manage with the amount of emails that are sent back and forth and the various revisions and versions of the project. Fortunately, there are some very helpful resources out there that can improve efficiency and organization with feedback.
In this post we’ll look at 21 useful resources. They are categorized by purpose.
Feedback from Clients:
Of course, every successful project needs to involve communication and feedback between the designer and the client. These four resources can help in this area.
ProofHQ simplifies the design review, feedback and approval process for you and your clients. Clients can provide feedback conveniently through ProofHQ and you can benefit from better organization through the process. Prices range from $17 – $499 per month, with a free trial available.
GetSignOff is a resource that will help you to organize client feedback and multiple versions of the design while getting client approval on the design. There is a limited free account that will allow you to try the service, and premium plans start at $29 per month.
Backboard allows you to get feedback on your work as users can use their “red pen” to leave comments and notes on the designs. You can track records of feedback and approval on your projects. Plans range from $6 – $50 per month, with a free trial available.
Redmark allows designers to upload designs for potential clients to see. The clients can then leave feedback and hire designers. Redmark is a free service.
Feedback from Other Designers and Team Members:
On many projects there are multiple team members involved, and internal feedback is equally important. And when there is no team involved it can still be helpful to get feedback from other designers and professionals. Here are four resources that can help for managing this type of communication.
Concept Feedback allows designers to upload their work and receive feedback and critiques from other designers. It is free to upload your designs and get feedback from the community of users.
Notable is designed to organize feedback from team members, and it helps by making the feedback visual. There is a limited free plan available, and premium plans range from $24 – $119 per month.
Through Feedback Army you can submit questions about your website’s usability and get a specified number of responses from reviewers. The cost is $10 for 10 responses.
ididwork is intended for managers and employees to communicate on projects. It doesn’t offer features for clients to leave feedback but it can be useful for feedback within a team. It is a free resource.
Feedback from Users:
Users/visitors/customers also have a role in the process. These five resources can allow you to get more out of the feedback your receive from users.
Five Second Test
Five Second Test is a useful resource for getting feedback on first impressions of your designs. You can set up tests for free (some features are premium) and you can be tracking feedback very quickly.
With Usabilla you can create your tests, set up questions for viewers, invite users, and get specific feedback on various aspects of the design.
UserCoice allows customers/users/visitors to share ideas, vote on other ideas that they like, and you are provided with this valuable feedback. A limited free account is available. Premium plans range from $19 – $589 per month.
Kampyle helps you to analyze and manage feedback from customers and website visitors. A limited free account is available and premium plans range from $99 – $999 per month.
With SuggestionBox you can solicit and analyze feedback from customers and website visitors. The price is $49.50 per month, with a free trial available.
These four resources cannot be classified in just one of the other categories.
Concept Share allows you to get feedback from both clients and team members. You upload your work and allow others to comment on it in a secure location. Prices range from $24 – $99 per month, with a free trial available.
Basecamp does much more than just manage feedback. It is a project management tool that includes features for efficient collaborating through communication and feedback. Prices range from $24 – $149 per month.
PBWorks Project Edition
PBWorks Project Edition is a project management tool that includes features for allowing clients to provide feedback on projects. It also includes features for collaborating with team members. The cost is $20 per user per month.
WebProod allows feedback through sticky notes, text highlighting, and more. Prices start at 199€ per month.
There may be times where you would like to read a detailed review or critique of your work from another professional.
Design Critique is a blog that publishes critiques of all types of design. You can submit your work and request to be considered for a critique.
Another way to get feedback on your work is to visit a forum for designers. These three forums all include an area specifically for reviews, critiques and feedback.